Effective Date: JANUARY 2025
At ZENY, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, and shipping address.
- Payment Information: Credit/debit card details or other payment information (processed securely via third-party payment gateways).
- Browsing Data: IP address, browser type, device information, and cookies to enhance your experience on our website.
- Purchase History: Information about the products you have purchased from us.
2. How We Use Your Information
We use your information for the following purposes:
- To process orders and deliver your purchases.
- To provide customer support and respond to inquiries.
- To send you updates about your order, new collections, promotions, or other marketing communications (you can opt-out anytime).
- To improve our website, services, and user experience.
- To comply with legal obligations and prevent fraud.
3. How We Protect Your Information
We use industry-standard security measures to protect your personal information, including secure servers and encryption technologies. While we strive to safeguard your data, no system is completely foolproof, and we cannot guarantee absolute security.
4. Sharing Your Information
We will never sell your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist us with payment processing, shipping, and website functionality.
- Legal Requirements: Authorities or organizations if required by law or to prevent fraud or unauthorized activity.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and gather information about website usage. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access and review your personal information.
- Update or correct your information.
- Request the deletion of your personal data.
- Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies when visiting them.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page, and the “Effective Date” will be updated accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.
Thank you for trusting ZENY. We value your privacy and are committed to protecting your personal information.